These examples come from paid client engagements. We removed names and private operating details, but kept the problem, what we did, and the current status.
We built a test-prep product for changing certification formats and client-owned content. After launch, we fixed access and answer-ordering problems, added a second credential level, and delivered the next production release.
Current result Production software is in use, with the next credential level released.
We rebuilt the public website and mapped an order process that moves from email into desktop software. The new intake assistant works with the existing system and sends uncertain entries to a person.
Current result The site is built. The human-reviewed intake path remains in delivery.
We measured how the organization appeared in AI answers, found technical and content gaps, ranked the fixes, and set up weekly citation monitoring. That monitoring later caught a material change in site traffic.
Current result The baseline and recommendations are delivered. Weekly monitoring is running.
We are reviewing business development, accounting, estimating, project management, and the tools connecting them. The assessment will identify fragile processes, inaccessible data, and what to standardize before the company buys software or adds AI.
Current result Discovery is underway. Recommendations have not yet been filed.
